Terms And Conditions

Pricing

Prices on the website are in Canadian dollars and are subject to change without notice. ACGT will consider price volume discounts. Please email us at order@acgtcorp.comor call 416-977-2228.

Quotations

Written quotations for any of our products or services will be provided at no cost or obligation. Quotations are valid for 30 days, unless otherwise stated. Please email us at order@acgtcorp.com order@acgtcorp.com or call 416-977-2228.

Payment options

ACGT accepts MasterCard, VISA, American Express and Purchase Orders (net 60 days). We also accept business cheques and direct deposit. Please email us at order@acgtcorp.comorder@acgtcorp.com or call 416-977-2228.

Shipping Charges

ACGT provides free-delivery to customers within the core downtown Toronto (see map). All other deliveries may be subject to shipping charges. For deliveries outside of the core downtown Toronto area, but within Toronto, ACGT uses city courier services. For all other national and international shipments, ACGT uses overnight express courier services unless otherwise requested at time of ordering. Note: For international shipments, customer will be responsible for custom clearance and related duty charges.

Note: For international shipments, customer will be responsible for custom clearance and related duty charges.

Incoming Inspection

On receipt, please inspect the shipment and notify ACGT immediately of any damages, including package and/or product damages and/or errors in quantity received. ACGT Corp will replace products that do not meet performance specifications as a result of product failure when used under recommended conditions. Written or email notification to ACGT must be submitted within 14 business days of shipment, unless otherwise agreed upon time period. In instances, where a Return Materials/Goods Authorization (RMA/RGA) is required, please contact ACGT at 416-977-2228 or email us at order@acgtcorp.com

Cancellation Policy

Order cancellation will be honoured ONLY if your order has not been initiated. Please email order@acgtcorp.com

Quality and Product Guarantee

ACGT is committed to ensuring that all products meet or exceed established and customer expectations and our GMP services are designed to be in compliance with regulatory requirement. We value your feedback and strive to continuously improve your experience. Please send all comments and suggestions to support@acgtcorp.com or call our office at (416) 977-2228 or by completing the Feedback form on our website.

Product Use Limitation

All products and services are for Research Use Only and/or downstream further manufacturing/processing purposes. They are not intended for diagnostics use. Compliance with all levels of government regulations with respect to use and application is the sole responsibility of the purchaser.